How Smokos Casino Protects Your Data

What Personal Data We Collect

When opening an account with Smokos Casino, we require information that lets us confirm identity and account ownership. Our current general terms set out that identity and account verification is required, and that payment ownership and fraud checks apply before funds can be withdrawn. This means we collect the details needed to confirm who is depositing, who is playing, and who is receiving any payout.

Verification and Fraud Checks

Verification is tied to the payment methods used to fund an account. Because we accept Visa, Mastercard, bank transfer and Apple Pay, the information we request typically relates to confirming that the cardholder, account holder, or Apple Pay user is the same person registered with us. These checks are part of standard fraud prevention and are carried out before a request made through the account opening process is finalised, and again before a withdrawal is released.

We only ask for what is needed to complete these checks. The data gathered during verification supports account security and is reviewed as part of the fraud and ownership controls described in our terms.

How We Use Your Information

The information collected during account verification is used strictly for the purposes set out in our general terms. Each use below ties directly to a documented requirement:

• Confirming identity, so that the person registering is the same person accessing the account, in line with our age requirement of 18 and over.
• Verifying payment ownership for Visa, Mastercard, bank transfer or Apple Pay, so that deposits and withdrawals are matched to the correct account holder.
• Carrying out fraud checks before a withdrawal is processed, as described in our general terms.
• Handling gambling-control queries submitted to our support address, responsible@smokos.com, where a player raises a concern about their account or play.

If a check cannot be completed, access to further deposits or withdrawals through our payment methods may be affected until the required information is provided.

Data Retention and Your Privacy Rights

We retain the verification information collected at registration and during payment checks for as long as is needed to meet the identity, payment ownership and fraud-check requirements described in our general terms. These checks are tied to the account itself, so the same information may be referenced again if a further withdrawal or a change in payment method triggers a new review.

Our operator, Oceanus Mysteria S.R.L., is established under the governing law of Costa Rica, and our general terms are drafted accordingly. We do not publish a separate regulator or licence reference alongside this governing law, and we do not describe it as one.

If a player has a question about the data held on their account, or a concern connected to responsible play, our support address responsible@smokos.com is the channel we provide for gambling-control queries. For account access issues rather than data questions, the steps for signing in or recovering a password are handled separately from privacy requests and do not require the same verification documents.